Legal Entity:
NAGARAJAN (Proprietor)
Trade Name: SHIVA ENTERPRISES
GSTIN: 33CFKPN5605P1ZZ
Registered Address:
2nd Floor, D.No.22/21, Govindarajulu Street,
Odakkadu, Tiruppur – 641602, Tamil Nadu, India

1. GENERAL
1.1 Welcome to HEROSTIC. These Terms & Conditions govern your use of our website, social platforms, and purchase of our products.
1.2 By accessing or purchasing from HEROSTIC, you agree to be bound by these Terms.
1.3 You must be at least 18 years old or use the platform under supervision of a parent/guardian.
1.4 HEROSTIC reserves the right to update or modify these Terms at any time without prior notice.

2. PRODUCTS & BRAND
2.1 HEROSTIC is a T-shirt and apparel brand operated under SHIVA ENTERPRISES.
2.2 We strive to display product colors and designs accurately, but variations may occur due to screen differences.
2.3 All designs, prints, and branding are intellectual property of HEROSTIC.

3. PRICING & TAX
3.1 All prices are inclusive of applicable GST unless stated otherwise.
3.2 Delivery charges (if applicable) will be shown at checkout.
3.3 Prices may change without prior notice.

4. ORDERING
4.1 Placing an order means you are making an offer to purchase.
4.2 Orders are confirmed only after payment is successful and order confirmation is sent.
4.3 We reserve the right to cancel orders due to:
Stock unavailability
Pricing errors
Suspicious or fraudulent activity
4.4 Refunds (if any) will be processed to the original payment method.

5. PAYMENT METHODS
We accept:
UPI
Debit/Credit Cards
Net Banking
Cash on Delivery (if applicable)
HEROSTIC reserves the right to verify payment details before processing.

6. SHIPPING & DELIVERY
6.1 Orders are processed within 1–3 business days.
6.2 Delivery timelines vary (typically 3–7 business days across India).
6.3 Delays may occur due to:
Logistics issues
Weather conditions
Government restrictions
6.4 If delivery fails after multiple attempts, the order may be returned and refunded.

7. RETURNS & REFUNDS
7.1 We offer returns within 7 days of delivery.
7.2 Items must be:
Unused
Unwashed
In original packaging
7.3 Non-returnable items:
Customized T-shirts
Innerwear (if any)
Clearance sale items
7.4 Refunds will be processed within 7–10 business days after inspection.
7.5 Shipping charges are non-refundable unless the product is defective.

8. DEFECTIVE OR DAMAGED PRODUCTS
8.1 If you receive a damaged or defective product, notify us within 48 hours of delivery.
8.2 Provide clear images/videos for verification.
8.3 Replacement or refund will be processed after validation.

9. USER RESPONSIBILITIES
You agree not to:
Misuse the website
Copy designs or content
Engage in fraudulent activities
Violation may result in account suspension or legal action.

10. LIMITATION OF LIABILITY
10.1 HEROSTIC is not liable for:
Indirect or incidental damages
Delays beyond control
10.2 Maximum liability is limited to the value of the order.

11. FORCE MAJEURE
We are not responsible for failure to perform due to:
Natural disasters
Pandemic
Government actions
War or strikes

12. INTELLECTUAL PROPERTY
12.1 All designs, logos, and creatives belong to HEROSTIC.
12.2 Unauthorized use, reproduction, or resale is strictly prohibited.

13. PRIVACY
13.1 Customer data is collected only for order processing and communication.
13.2 We do not sell or misuse personal data.

14. GOVERNING LAW
These Terms are governed by the laws of India.
Jurisdiction: Tiruppur, Tamil Nadu

15. CONTACT INFORMATION
For support, queries, or complaints:
Brand: HEROSTIC
Company: SHIVA ENTERPRISES
Tiruppur, Tamil Nadu
herosticcloth@gmail.com
7339122454